Job Details
Customer Service Administrator
Hove, East Sussex
£15,000 Plus 21 Days’ Holiday, Subsidised Gym Membership
Our client is an independently run facility for contract manufacturing, packaging, analytical and technical services for tablets, capsules, powders and granules, serving the pharmaceutical and healthcare industry. An exciting opportunity has now arisen for a Customer Service Administrator to join their team.
This role would suit a bright and confident administrator who enjoys working in a busy environment, looking to further their skills with an established company.
As a Customer Service Administrator your role will focus on dispatching customer sales orders and raising invoices, whilst keeping customers informed of the progress.
Additionally, you will also assist the customer service co-ordinator with general day-to-day activities. You will also support the SHE (Safety, Health and Environment) adviser with managing data and liaising with personnel regarding health & safety matters.
Your duties will include:
- dealing with customer enquiries concerning dispatch details, in a professional and timely manner
- supporting the customer service co-ordinator with quotations, customer sales orders, forecasts etc
- ensuring the administration of dispatch notes and sales invoices on the database
- arranging carrier transport for the dispatch of customer orders
- managing the distribution of SHE policies and procedures
To be considered for this position, you must have administration experience gained within a customer services environment. You must also hold GCSEs (or equivalent) in Maths and English (grade A-C).
Additionally, as the Customer Service Administrator you should be an excellent communicator with proficiency using MS Office and Internet Explorer, and the ability to meet deadlines. You will also need to be a quick learner who thrives in a team environment.
Administration experience gained within a shipping or logistics company would be beneficial to your application.
To apply for the role of Customer Service Administrator, please simply send your CV and a covering letter via the button shown. If your skills and experience meet with any of our client's requirements and/or needs, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. Your details, as submitted by you, will only be used in conjunction with this vacancy. By submitting your CV and cover letter to us, you give express consent to us using your details for this purpose.
Additional Keywords: Customer Service Administrator, Customer Services Administrator, Administrator, Admin, Administration, Administrative Assistant, Shipping Administrator, Logistics Administrator, Admin Support.
This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency.
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